Privacy Policy

Valcare Tabata App

Overview

Valcare LLC (“we”, “us”, or “our”) operates the Valcare Tabata fitness application. This Privacy Policy explains how we collect, use, store, and protect your personal information, and how you can exercise your rights — including the right to have your data deleted.

By using the app, you agree to the practices described in this policy.

Information We Collect

We may collect the following categories of information:

  • Account information: name, email address, and password
  • Fitness and workout data: workout history, timer settings, performance logs
  • Device information: device type, operating system, app version
  • Usage data: features used, session frequency, crash reports
  • Location data (approximate): used only for regional analytics, if permission is granted

We do not collect sensitive health or medical records unless explicitly provided by you.

How We Use Your Information

  • To provide and improve app functionality
  • To personalize your workout experience
  • To send service-related communications (e.g. account notices)
  • To analyze app usage and fix bugs
  • To comply with legal obligations

We do not sell your personal data to third parties. We do not use your data for advertising without your explicit consent.

Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. Specific retention periods are as follows:

  • Workout and fitness data: 30 days after deletion
  • Account data (name, email): 90 days post-deletion (for account recovery), then permanently deleted
  • Usage and analytics data (deidentified): Up to 24 months, then deidentified or deleted
  • Crash and diagnostic logs: 90 days, then automatically purged
  • Legal or compliance records: As required by applicable law (typically up to 7 years)

Note: After the retention period ends, your data is either permanently deleted or deidentified so it can no longer be linked to you.

Your Right to Delete Your Data

You have the right to request the deletion of your personal data at any time. To submit a deletion request:

  • By in-app request: Go to Profile → Send Feedback. In the subject field, type “Data Deletion Request” and include your registered email address and a brief note requesting deletion of your account and data. Our team will receive your message and manually process the request.
  • By email: Send a request to [email protected] with the subject line “Data Deletion Request” and include your registered email address.

We will confirm receipt of your request within 5 business days and complete the deletion within 30 days. You will receive an email confirmation once your data has been deleted.

Note: Some data may be retained beyond this period if required by law (e.g. tax records, fraud prevention), or if necessary to resolve disputes or enforce our agreements.

Your Other Rights

In addition to deletion, you have the right to:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Ask us to correct inaccurate or incomplete data
  • Portability: Request your data in a structured, machine-readable format
  • Restriction: Ask us to limit how we use your data in certain circumstances
  • Objection: Object to processing based on legitimate interests

To exercise any of these rights, contact us at [email protected].

Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure storage, and access controls to protect your data from unauthorized access, disclosure, or misuse.

If a data breach occurs that may affect your personal information, we will notify you promptly in accordance with applicable law.

Cookies and Tracking

Our website uses cookies to analyze traffic and improve user experience. These are used for statistical purposes only and data is deidentified. You can manage or decline cookies via your browser settings.

The app itself does not use browser cookies. App analytics are collected via our analytics provider and are subject to their privacy practices.

Third-Party Services

We may use third-party service providers (e.g. analytics, cloud hosting) who process data on our behalf under strict data processing agreements. We do not allow these providers to use your data for their own purposes.

Links to third-party websites in our app or website are not covered by this policy. We encourage you to review their privacy policies independently.

Children’s Privacy

The Valcare Tabata app is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page and notify you via email or an in-app notice if the changes are material.

Continued use of the app after changes constitutes your acceptance of the revised policy.

Contact Us

For any privacy-related questions or requests, contact our Privacy Officer:

Valcare LLC
P.O. Box 600047
Jacksonville, FL 32260
Email: [email protected]

Last updated: May 2026 · Effective date: May 2026